M&S Insurance wins top customer award
M&S Money is celebrating after winning two top prizes for its insurance policies.
More than 10,000 people were questioned as part of the Moneywise Customer Service Award which found that M&S was voted as the Most Trusted Insurance Provider, and named the Best Travel Insurance Provider as well.
One of the factors which may have helped M&S clinch the title of Most Trusted Insurer could have been their willingness to assist travel insurance customers who were stranded as a result of the ash cloud disruption earlier this year. M&S offers both single and annual trip travel insurance policies and they did cover passengers affected by volcanic ash cancellations.
The company’s car insurance policy also offers a number of excellent features which have obviously been well received by its policyholders. The M&S Premier Car Insurance policy provides RAC breakdown cover, motor legal protection, and also offers the benefit of a hire car for up to 14 days if your vehicle is off the road as a result of an accident.